We Design and Implement Personalised Chatbots that Work for You


We offer design and implementation of your own personalised AI chatbot. We will get to understand your business and the rationale behind the need for a chatbot.

We are based in Cardiff, Wales and Johannesburg South Africa. Our clients are based all over the world. From London to Sydney, New York to Plettenberg Bay.

 

VIP Support

VIP support is offered to all our clients. It includes assistance in understanding the knowledge bases required for the chatbot. It also includes training – see below – for all staff who are involved with the AI chatbot.

Training

In order to optimise AI and yourbot fully, we provide general training on AI – artificial intelligence – so that our clients can understand how AI works and better improve their own chatbot.

Topics covered:

  • Introduction to AI
  • Examples of AI in everyday life
  • Introduction to AI large language models – ChatGPT and Gemini, (previusly Bard)
  • Using AI in your businesses environment
  • Introduction to mybot.business AI chatbots
    • Uses of mybot.business chatbots
    • How to collect data for the knoweledgebase
    • How to check on questions asked and answers given
    • Updating answers
    • Marking answers as correct.
    • Evaluating stats of the chatbot

Training is available via Zoom.

Consulting

We can provide additional consulting on AI. In some cases our clients may want to integrate their AI chatbot with other systems or create a complex menu structure for their bot.

One of the most crucial aspects of running an AI chatbot is managing the knowledgebase and quality checking the responses. We can assist with this.